Support
Write your question. We reply to the email address you provide.
Frequently asked questions
How do I send a support request?
Write your first name, last name, email and the problem, then send the form. The reply goes to the email address you typed.
I forgot my password. What should I do?
Use the password reset link on the sign-in page. The support form does not change your password. The reset step arrives at the account email.
My tactic is missing. Was it deleted?
A tactic belongs to the account that saved it. Sign in with the same email. It does not appear in another account. Autosave on the drawing screen does not delete the work when you close the board.
Which language can I use on the support form?
You can open the form in any of the 12 languages on the site. Use the language switcher to change the page. The support team reads the request.
Do support or membership cost anything?
No. PlayDiagram is free. The support form is free. There is no payment, package or premium membership.